Privacy Policy

Privacy Policy

Last Updated: April 2026

At MiningCave, we are committed to protecting your privacy while providing high-quality service. This policy explains how we handle your personal information when you use our website and services. References to “we,” “us,” or “our” refer to MiningCave, a Canadian corporation.

1. Information We Collect

To provide you with access to our hardware and services, we collect the following types of information:

• Account Details: Your name, delivery address, invoice address, and email when you register or place an order.
• Contact Information: Your telephone number, which allows us to reach you regarding order updates or account queries.
• Communication History: We keep records of email correspondence to resolve inquiries efficiently.

2. How We Use Your Data

We use the information we collect to ensure a smooth shopping experience:

• Order Fulfillment: To process transactions, deliver goods, and maintain product warranties.
• Security & Fraud Prevention: We may perform security checks by passing details to credit reference agencies. These agencies check public and private databases to protect both you and us from fraudulent transactions.
• Service Updates: To notify you about website changes, new services, or special promotional offers.
• Quality Control: Calls to our contact center may be monitored or recorded for training and quality purposes.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to others. We only share data with trusted third parties to perform essential functions on our behalf, such as:

• Logistics: Couriers delivering your mining equipment.
• Support: Warranty companies and marketing assistance.
• Analytics: We may share anonymous, aggregated statistics about sales and traffic with vendors, but this never includes personally identifying information.

All third-party partners are strictly prohibited from using your data for any other purpose and must process it in accordance with applicable data protection laws.

4. Security & Tracking

• Data Safety: We take every precaution to create a secure environment. Access to your personal data is restricted to employees who specifically need it to perform their jobs.
• No Cross-App Tracking: We do not track your activity across different apps or websites.

5. Cookies

We use cookies (small text files stored on your device) to improve your experience. These allow us to:

• Keep items in your shopping basket.
• Store delivery addresses for faster checkout.
• Remember your login details if you select the “Remember Me” option.
• Note: You can adjust your browser settings to decline cookies, though this may limit some website features.

6. Your Rights & Consent

By using the MiningCave website and app, you authorize us to collect and use your information as outlined in this policy.

You have the right to:

• Request an update to your personal information.
• Request the removal of your data (subject to our legal requirements to retain certain data for order processing and tax compliance).

7. Contact Us

For any questions regarding your data or this policy, please contact us at:

Email: info@MiningCave.com Website: www.miningcave.com